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  • My Ultimate has a black screen and will not turn on or off, but still outputs power
  • How do I know if my device is compatible with the Ultimate?
  • Ports and buttons
  • Icon Explanations
  • How to calibrate the battery
  • Menu Navigation
  • How to use the DC output
  • How To Use USB-C Input/Output
  • My Omnicharge is outputting power when nothing is connected
  • How long can Omnicharge charge your laptop?
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My Ultimate has a black screen and will not turn on or off, but still outputs power Follow

Your Ultimate is most likely in lock mode. This is a feature that prevents the screen from displaying anything, and will not allow any button presses while still outputting power.

To enable lock mode, make sure your Ultimate is powered on and hold down the AC output button for 5 seconds.

To disable lock mode, hold down the AC output button for 5 seconds.

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Related articles

  • How to calibrate the battery
  • How do I know if my device is compatible with the Ultimate?
  • Ports and buttons
  • How To Use USB-C Input/Output
  • Menu Navigation

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