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  • Station Troubleshooting
  • Charger Troubleshooting

Station Troubleshooting Follow

Chargers not charging

  • Check that all the chargers are properly seated in the station charging bays. 

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  • Ensure the power cable is properly connected and the power switch is ON.

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  • If only some of the chargers aren't charging, try switching the position of the chargers to determine if you have a faulty charger.

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  • If you determine that the charger is at fault, please refer to the Charger Troubleshooting Guide.
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Contact

If you are still having trouble, please contact our support team at support@omnipower.co.

Please provide them with the following information to help expedite the process:

  • The PI ID of the station(s) in question.
  • The serial number(s) of the station(s) in question.
  • Purchase information (PO, Order ID, or where it was purchased)
  • Any relevant pictures of the defective product.
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Related articles

  • Charger Troubleshooting
  • How to set up the Power Station
  • Where can I find the PI address and serial number?
  • How to use wireless charging
  • How to use AC output

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